Managed IT Services

Our Managed IT Services Program Includes

Help Desk and Remote Support

Server / Workstation Management and Monitoring

Disaster Recovery and Planning

Network Security and Monitoring

Email management, Security, Archive, and Encryption

Internet and Voice Services

Security Assessment Services

Help Desk Support

Centralized Tracking Systems

First Point Of Contact

Canyon Falls Managed IT Personnel have “Support from Anywhere” Capabilities

Server / Workstation  Monitoring

OS security patching and vulnerability remediation

Third party application security patching and vulnerability remediation

OS antivirus and malware detection and remediation

Configurable OS level alerting for performance and availability metrics

Disaster Recovery and Planning

Offsite (Cloud) data archive and encryption capability

–Provides second copy of all data in secure location

–Allows for business continuity in case of disaster

On premise operational backup capability

–Provides for quick recovery of lost or deleted company data

Network Security and Monitoring

    Internet connectivity and firewall services and hardware

    Network availability monitoring

    Monthly vulnerably scans and reporting

    Quarterly risk assessments

    Disaster Recovery and Planning

    Offsite (Cloud) data archive and encryption capability

    –Provides second copy of all data in secure location

    –Allows for business continuity in case of disaster

    On premise operational backup capability

    –Provides for quick recovery of lost or deleted company data