Another year and another award as Canon MFP and Copiers continue to out Perform Ricoh, Xerox , HP, Sharp, Toshiba and Konica Minolta. The platform is enhanced with built in McAfee Security and a common control panel across all models. Canon does not have other OEM’s build out their engines.
When you are number one you build your own, and that may be the best part of the products. Each manufacture has to decide if they are committed to the industry. Many OEM’s will choose the least costly OEM to build out parts of their Copier / MFP lineup. This process causes issues with service and parts supply as a constant rotation of OEM’s are selected. No consistency and the end result is a poor customer experience.
In short, if you want the best stay with Canon and know that your service supplier has vast experience with the same platform. A platform that wins awards, is consistent and backed by the best.