Managed IT Support Built to Keep Your Business Running
From help desk tickets to network security and disaster recovery, Canyon Falls Managed IT is your local, single point of contact for technology that just works — so your team can focus on the business, not the break-fix.
Your Central Indiana IT Team
From help desk tickets to network security, Canyon Falls Managed IT combines comprehensive support, proactive monitoring, and top-tier security — so you can focus on growing your business.
Core IT Support
Your first point of contact for every technical issue, wherever you're working from.
Help Desk Support
Your first point of contact for all technical issues. Our dedicated team ensures prompt and efficient resolution, minimizing downtime and keeping your business running smoothly — whether you're facing a minor glitch or a major system outage.
Centralized Tracking Systems
Streamline your IT management with our centralized tracking systems. Monitor and manage all your IT assets from a single dashboard, ensuring transparency and control over your technology infrastructure.
Support From Anywhere
Our managed IT personnel offer "Support from Anywhere" capabilities, providing you with flexible and reliable assistance no matter where you are. Access expert support remotely, ensuring that help is always just a click away.
Proactive Server & Workstation Monitoring
We continuously monitor your servers and workstations to ensure optimal performance and availability. Our proactive approach helps identify and resolve potential issues before they impact your business operations.
Security, Network & Disaster Recovery
Layered protection and planning that keeps your business secure and ready for the unexpected.
Comprehensive Security Solutions
- OS Security Patching & Vulnerability Remediation: Keep your operating systems secure with regular updates and swift vulnerability fixes.
- Third-Party Application Security: We manage security patches and remediation for all third-party applications, safeguarding your entire software ecosystem.
- Antivirus & Malware Protection: Robust antivirus and malware detection systems protect your devices from threats, with effective remediation strategies in place.
- Configurable Alerting: Tailored alerts for OS-level performance and availability metrics, allowing for quick responses to any anomalies.
Network Security and Monitoring
- Internet Connectivity & Firewall Services: Secure your network with advanced firewall solutions and reliable internet connectivity services.
- Network Availability Monitoring: Ensure your network is always up and running with our continuous monitoring services.
- Regular Vulnerability Scans & Reporting: Stay informed with monthly vulnerability scans and detailed reports that highlight potential security risks.
- Quarterly Risk Assessments: Our comprehensive risk assessments every quarter help you stay ahead of potential threats and maintain a secure IT environment.
Disaster Recovery and Planning
- Offsite (Cloud) Data Archive & Encryption: We provide a second copy of all your data in a secure, encrypted cloud location, safeguarding your information against disasters.
- On-Premise Operational Backup: Quickly recover lost or deleted company data with our on-premise backup capabilities, minimizing downtime and data loss.
Our disaster recovery planning ensures that your business can swiftly bounce back from any unforeseen events, maintaining operations with minimal disruption.
Why Choose Canyon Falls Managed IT?
With comprehensive support, proactive monitoring, and top-tier security solutions, Canyon Falls Managed IT is your trusted partner in navigating the complexities of modern IT. Let us handle your technology needs so you can focus on what you do best — growing your business.
Comprehensive Support
One local team covering help desk, asset tracking, and remote support — a single point of contact for everything technology-related.
Proactive Monitoring
We watch your servers, workstations, and network around the clock, resolving issues before they become downtime.
Top-Tier Security
Layered patching, antivirus, firewall, and disaster recovery protection, backed by quarterly risk assessments.
Local Indianapolis Support
Real people, based here in Central Indiana, who know your account and your technology — not a call center on the other side of the country.
Let's Take IT Off Your Plate
From help desk to disaster recovery, we'll build a Managed IT plan that fits your business — with a no-obligation assessment to start.
Request Product Information Call 317.759.2040